Caption: Stawell Secondary College students Sonny, left, and Siani deliver technological assistance to Debbie and John Harkin during a 'Device Advice' session. The sessions are on Friday mornings during school terms and you can call the library to book.
Northern Grampians Shire residents who need a helping hand with technology can make the most of a free support program at Stawell Library.
Each Friday of the school term, between 9am and 11am, Stawell Secondary College year-11 students Siani and Sonny volunteer their time to help community members with technology-related questions and problems.
The pair runs the library's Device Advice program, offering one-on-one support.
Mayor Karen Hyslop said the program was particularly popular among the community's older residents, as it helped them keep up with modern technology.
"Whether you need help with smartphones or tablets, apps or online services, Siani and Sonny are happy to help you navigate the online world," she said.
She encouraged participants to book ahead, so Siani and Sonny could make the most of each session.
"Device Advice is a valuable service for anyone needing a bit of extra help with their tech, which is made possible thanks to the dedication of local students gaining real-world experience while giving back to their community," she said.
"In addition to helping with bookings and follow-ups, Siani and Sonny are also trained in basic library systems, allowing them to assist walk-in patrons as well. They do a fantastic job."
Participants John and Debbie Harkin also sang the students' praises.
"I found Sonny to be extremely helpful and very knowledgeable as well as quick and polite," Mr Harkin said.
Mrs Harkin said Siani was a wonderful help.
"She was very patient with me, and I will be seeing her very often as I am not computer literate," she said.
People can call Stawell Library on (03) 5358 1274 to make a booking for Device Advice.
St Arnaud Library also offers technological support, with Tech Lab sessions with Ethan running every Wednesday from 1pm to 5pm.
